Terms of Use


The content of this website, including all text, photographs, and graphics, and its compilation are the property of Schumacher or its content suppliers, are protected by U.S. and international copyright laws, and may not be used except as set forth below. The designs featured on our products are the sole and exclusive property of Schumacher and/or are subject to copyright protection. You do not have the right, and agree not, to copy, reproduce, modify, adapt, or otherwise use such designs in any manner, except as a purchaser and user of our products and then only in accordance with applicable law. All software used on this site is the property of Schumacher or its software providers.


SCHUMACHER®, PATTERSON FLYNN®, BACKDROP®, FREDERIC®, and PERFECT BASICS® are trademarks of F. Schumacher & Co. and may not be used in any way without our prior written permission. We vigorously enforce our rights in our trademarks and other intellectual property to the fullest extent permitted by law. All other trademarks not owned by F. Schumacher & Co. which appear on this site are the property of their respective owners.

About us

Company details: Schumacher & Co. UK Ltd (company number 12946643) (we and us or Schumacher) is a company registered in England and Wales and our registered office is at The Long Lodge, 265-269 Kingston Road, London, England, SW19 3NW. Our main trading address is G27, South Dome, Design Centre Chelsea Harbour, London, SW10 0XE. Our VAT number is 361811118. We operate the website www.fschumacher.co.uk

Contacting us: To contact us, email our customer service team at contact@fschumacher.co.uk

How to give us formal notice of any matter under the Contract is set out in Claims and Returns, below.

  1. Our contract with you

Our contract: These terms and conditions (Terms) apply to the order by you and supply of goods by us to you (Contract). No other terms are implied by trade, custom, practice, or course of dealing.

- Any samples, drawings, descriptive matter, or advertising produced by Schumacher and any descriptions or illustrations contained in our catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force.
- Entire agreement: The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.


Acceptance of Orders

Placing your Order:

- Acknowledging receipt of your order: After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described

Accepting your order: Our acceptance of your order takes place when we send the email to you to accept it, at which point the Contract between you and us will come into existence.

- If we cannot accept your order: If we are unable to supply you with the Goods for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount including any delivery costs charged as soon as possible.

All orders are considered final once a payment method is submitted, whether online, over the phone, or through electronic communication.

Our goods

We provide the goods (or any part of them) as set out in the Order (Goods). The Goods are as described on our site or as specified and agreed between you and us (Specification).

The images of the Goods on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the Goods. The colour of your Goods may vary slightly from those images.

To the extent that the Goods are to be manufactured in accordance with a Specification supplied by you, you shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by Schumacher in connection with any claim made against Schumacher for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with our use of the Specification. This clause shall survive termination of the Contract.
- The packaging of your Goods may vary from that shown on images on our site.
- We reserve the right to amend the Specification if required by any applicable statutory or regulatory requirement.


    Purchase prices will be as listed on Schumacher’s website at any time you submit your Order or as quoted by a Schumacher representative, plus VAT and any other applicable taxes, delivery and handling charges, insurance fees (if applicable) and any other fees that we will confirm to you after acceptance of the Order. All orders are invoiced at the prices in effect on the date the order is accepted.

    - Purchase prices may change from time to time without notice, but any changes will not affect any Order you have already placed. We may increase the price of the Goods at any time before delivery to reflect any increase in the cost of the Goods that is due to:

    - any factor beyond our control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
    - any request by you to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or
    - any delay caused by your instructions or failure to give us adequate or accurate information or instructions.

      If the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in VAT takes effect.


      Schumacher shall ensure that:
      - each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, all relevant Customer reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by installments, the outstanding balance of Goods remaining to be delivered;

      - Schumacher shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time of placing the order. Changes to the delivery address after Schumacher has accepted the order are at the sole discretion of Schumacher and may incur a charge.

      - Delivery is completed by unloading of the Goods at the Delivery Location with proof of delivery.

      - Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. Schumacher shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide Schumacher with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

      - If Schumacher fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.

      - Schumacher shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide Schumacher with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

      - Schumacher may deliver the Goods by installments. Any delay in delivery or defect in an installment shall not entitle the Customer to cancel any other installment.

      - Schumacher shall have no liability for any delay to the delivery the Goods caused by third party carriers or customs clearance. No labour claims for delayed goods will be allowed at any time.

      Trade Account

      Trade Accounts are available to any qualified interior designer, architect, upholsterer, or wallpaper hanging professional.  Trade Account applicants are vetted by Schumacher to determine, among other criteria, that the potential Account holder is a legitimate and active business.  We reserve the right to reject a Trade Account applicant at our absolute discretion and without providing a reason. Once granted, a Trade Account offers trade clients preferential pricing and services.  Trade clients are not distributors and may not resell Schumacher products in a retail environment.  We reserve the right to cancel Trade Accounts at any time, with written notice.

      Force Majeure

      Schumacher shall not be liable for any delay in delivery or failure to deliver any or part of the Goods if such delay or failure is caused by an event, circumstance, or cause beyond our reasonable control (Force Majeure Event).

      Title / Risk of Loss

      Unless otherwise agreed, the title and risk of loss pass to the customer upon proof of delivery.


      The customer has 30 days to inspect the goods and notify Schumacher of any visible defects or non-conformity. The goods must be inspected prior to cutting, installation, or other processing.  If during the 30 days the customer does not inform Schumacher of any visible defects or non-conformity, the customer uses or resells the goods, or the customer fails to inspect the goods, it shall be concluded that the goods delivered were conforming. 

      Common Carriers

      Shipments made directly from our warehouse to the customer or the customer’s client will be made by a carrier of Schumacher’s choice unless otherwise agreed. It is the customer or the customer’s client’s responsibility to inspect all products before signing for shipment and to note any damages on the freight bill. It is the customer or the customer’s client’s responsibility to file any damage claims with the carrier. However, where possible, Schumacher will render reasonable assistance in settling claims.


      We warrant that the Goods shall, at the time of delivery, be free from material defects in design, material, manufacturing, and workmanship within accepted industry norms and conform, in all material respects, with their description and any applicable Specification. This warranty shall be effective for a period of 12 months from the date of delivery of the products (Warranty Period). You are expected to inspect the products for defects upon delivery and prior to installation or other processing of the products. We will, at our discretion, either replace defective Goods free of charge, or refund the price of the defective Goods in full. This is your exclusive remedy for defective products. This warranty applies only if such defective product was subjected to normal use and for the purpose for which it was intended and if the product was properly handled, stored, installed, and maintained in accordance with industry standards and/or written instructions. 

      This warranty shall not apply after products have been cut, installed, or otherwise processed, except in the case of hidden defects that could not be detected by inspection of the products. Schumacher shall not be liable for the Goods’ failure to comply with this warranty if the defect arises as a result of Schumacher following any specification supplied by the Customer, or the Customer alters or repairs the Goods without our written consent, or the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions.

      - The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
      - These Conditions shall apply to any repaired or replacement Goods supplied by us.

        We expect Account Holders to represent, sell and service our products in a manner consistent with generating consumer goodwill towards our products and brands. While our warranties apply only to our direct customers, if you offer our products for resale to consumers, you agree to afford the benefits of this warranty to original consumer purchasers of the product. We shall not be bound or held responsible for any greater or additional warranty terms you may decide to extend to your customers for our products. Unless authorized to do so by us, you shall not instruct any of your customers to contact us directly with respect to a warranty claim. If we observe a pattern of repeated unwillingness to provide at least the level of service and performance contemplated under this warranty, we may terminate our business relationship with you. 

        Photographs, illustrations, cuttings, or samples furnished by us are offered as approximations only and we cannot guarantee that Goods will exactly match the colour or shade of items depicted in our sample books or illustrations. We shall not be liable for any claims based on colour mismatch from different dye lots or print runs once the product has been cut, installed, or processed by you in any way. 

        Except for the warranties contained in this Warranty paragraph, we give no other warranty with respect to the Goods, either express or implied.

        Limitation of liability

        - Schumacher has obtained insurance cover in respect of certain aspect of its own legal liability for individual claims. The limits and exclusions in this clause reflect the insurance cover Schumacher has been able to arrange and the Customer is responsible for making its own arrangements for the insurance of any excess liability.

        - References to liability in this clause include every kind of liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

        - Nothing in the Contract limits any liability which cannot legally be limited, including liability for:

        - death or personal injury caused by negligence;
        - fraud or fraudulent misrepresentation;
        - breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
        - defective products under the Consumer Protection Act 1987.
        - The following types of loss are wholly excluded:
        - loss of profits;
        - loss of sales or business;
        - loss of agreements or contracts;
        - loss of anticipated savings;
        - loss of use or corruption of software, data or information;
        - loss of or damage to goodwill; and
        - indirect or consequential loss.
        - This clause (Limitation of liability) shall survive termination of the Contract.

            Minimum Orders

            Fabric & Trimming has a minimum order of two meters and an increment is cut by the half meter. Orders below the two-meter minimum are subject to a cutting fee of £30.00.  

            Avoiding Claims and Returns From the Workroom

            It is the customer’s responsibility to ensure all proper instructions are issued to the workroom (curtain maker, upholsterer, etc.) regarding product and colour description, face application, and other pertinent information. An identification cutting should accompany all workroom orders. The end use of Schumacher products is at the discretion of the customer. When delivering to a workroom, Schumacher suggests sending a cutting in advance to help verify the goods.  We also suggest consulting with your workroom on the direction of the product, so that pattern and pile are arranged to the specifications of your client.  

            Protect Silk Orders

            Please be aware that silk is a natural product and therefore will always have natural imperfections. Weave and shade variations, nubs and slubs are to be expected in fine 100% silk yarns. Removing them would not only weaken the fabric but destroy part of the natural beauty and character. In addition, silk products must be protected from the sun. Draperies should be lined and in some cases, interlining is recommended. Colours can fade by oxidation (gas fading) if unaired in storage for a period of time. Schumacher cannot accept responsibility for silk fabrics left in their packaging for periods of time and/or stored improperly. 

            Protect Velvet Orders

            Velvet fabric should be removed from its packaging and used as soon as possible to avoid crushing. Always store a roll of velvet in a horizontal and hanging position, either in a special shelving system or in the original box within its suspension. Schumacher cannot accept responsibility for velvets left in their packaging for long periods of time and/or stored improperly. 

            Protect Sisal Wallcovering Orders

            Please be aware that sisal is a natural product and therefore will always have natural imperfections. Weave and shade variations, nubs and slubs are to be expected in sisal wallcoverings. Removing them would not only weaken the fabric but destroy part of the natural beauty and character. Schumacher cannot accept responsibility for sisal wallcoverings left in their packaging for periods of time and/or stored improperly. 

            For Dimensional Stability

            The absolute dimensional stability of fabrics cannot be guaranteed. As a result, double headings and generous hems are recommended. 


            Samples are the property of Schumacher and lent free of charge to our professional clients to facilitate their interior design projects and are expected to be returned. Unreturned samples may be charged at Schumacher's discretion.


            Contact for Claims

            All inquiries regarding claims, returns, price errors, billing errors, and proof of deliveries should be directed to logisticsuk@fschumacher.co.uk Authorization for returns must be received in writing from a member of the Schumacher team before returning the items.

            No claims will be allowed for more than 3 strips of wallpaper/covering on the wall. All claims must be made withing 30 days of delivery. No labour claims will be allowed at any time.


            Claims regarding order problems or defective product must be made no later than 30 days after the delivery date.

            Service Charges for Returns

            If Schumacher is at fault there is no service charge for returns, and the account will be reimbursed for all shipping or postage charges. If Schumacher is not at fault (including and without limitation in the cases of refused shipments, customer duplication of orders or cancellation after shipment), the following charges will be made: 

            - 25% restocking charge on all products, including but not limited to fabric and trimming 5.5 metres or longer, and wallpapers.
            - Pick up charge in addition to shipping and/or postage charges

              Unacceptable Claims or Returns

              Schumacher will not accept claims or returns in the following circumstances:

              - Merchandise that has been cut or processed
              - Excess/unused wallcovering rolls 
              - Fabric and trimming pieces of less than 2 meters
              - Custom orders
              - Shrinkage or stretching less than 3%
              - Discontinued merchandise
              - Cut bolts/rolls of wallcovering
              - Commercial, 54-inch-wide (137.16 centimetres) wallcovering
              - Fabrics or wallcoverings that have had a special process applied such as flame proofing, backing, special coatings, etc. 
              - Floor samples and merchandise sold off the showroom floor

                  Velvet Returns

                  Velvets must be returned in the original packaging. If the velvets are received in a condition that prevents Schumacher from determining liability or if handling or shipping may have caused damage, the goods will be returned to the customer at the customer’s expense and credit will not be authorized. 

                  Accessories & Rugs Returns

                  Accessories purchased online are eligible for returns within 14 days from receipt of goods.

                  Accessories sold off the showroom floor are non-returnable.

                  All accessories must be returned in their original packaging and with any original tags still attached; we will not accept goods that have been soiled or have clear signs of wear.

                  All returns remain at the discretion of Schumacher UK.

                  Standard Orders Change or Cancellation

                  All orders are considered committed orders. A request to change or cancel and Order may be accommodated at Schumacher’s sole discretion, only if the Order has not already been processed for delivery. Merchandise returns must meet our return policy and are subject to the standard handling charge. 

                  Wovens and Prints

                  Woven and printed patterns cannot always be completely square on the cloth. Before cutting, make sure pattern alignment is adequate to produce a satisfactory result. 

                  Colour Fading

                  Schumacher utilizes the highest quality dyes, but our products are not guaranteed against colour fading from undue exposure to the sun or other atmospheric conditions. Dry cleaning is recommended at regular intervals. Very few fabrics are washable. Be sure to check the product instructions to verify. 

                  Proof Products

                  Returns are not accepted after merchandise has been cut, treated, or processed in any way. Schumacher recommends that the customer check all products for flaws, correctness of pattern, colour, and differences before any product is cut or processed. 

                  Processing Products

                  All processing is at the customer’s risk. Room for shrinkage must be allowed when processing or adding flame retardants, special coatings, and backings, among other treatments. Schumacher will drop-ship to the processor of the customer’s choice, who will bill the customer directly. Many Schumacher products are flame resistant or already treated for soil resistance. We recommend the customer contact Schumacher before arranging for processing that may be unnecessary. 

                  Same pattern, different product

                  Differences in width between fabrics and wallcoverings with a similar pattern may result in design disparities. Make sure you to see a sample of the product before placing an order. 

                  As indicated, Schumacher wallcoverings are either priced by the single roll, by the metre, or per panel/panel set increments.

                  Those priced by the single roll can be packaged as individual single rolls, double rolls, or triple rolls of continuous length.

                  Those wallcoverings packaged as double rolls may be available as single rolls subject to a cutting charge.

                  Wallcoverings sold by the metre may have minimum meterage requirements for ordering, please check the item before ordering. 


                  Wallcovering Preparation

                  Please refer to the insert included with all Schumacher wallcovering shipments for useful hanging guidelines. 

                  1. Walls must be smooth, clean, and free of mildew, grease, and stain. Wash completely with soap and water if any of these conditions exist. If necessary, apply a stain-killing primer, followed by a wallcovering primer/sealer prior to installing wallcovering. 
                  2. On plastered walls, drywalls, and painted walls, apply a pigmented wallcovering primer/sealer prior to installing the wallcovering. If walls are newly plastered, be sure to wash with zinc sulfate solution to neutralize the lime. Follow this process with an application of a wallcovering primer/sealer. 
                  3. There is a possibility of differences in certain dye lots. For this reason, Schumacher suggests decorative accessories be in the customer’s possession prior to hanging wallcovering. 
                  4. Care should be taken that the correct wallcovering has been received. All merchandise is inspected by the mill prior to shipment. However, final inspection is the responsibility of the end user. Examine the shipment for the correct pattern number and verify that the run numbers on each bolt match. Do not cut merchandise until it has been inspected to ensure it is in perfect condition. 
                  5. Dry test by rolling out two bolts of wallcovering. Place the bolts side-by-side to ensure shading matches. During installation, hang only three strips. If shading appears at the seams, please allow strips to dry before continuing the installation to ensure the merchandise does not have shade defects. 


                      General Terms, Online

                      While we try to provide useful information to our online customers, the notes on our website do not replace the extensive consultation necessary to determine suitability, durability, pattern repeat, application, and other aspects of our products.  We encourage our customers to consult with our sales team regarding any questions they may have. Standard return policies apply to online orders.

                      Intellectual Property

                      All content on our websites, including software and visual, is the exclusive intellectual property of F. Schumacher & Co., LLC and protected by intellectual property regulations.  This content cannot be used or replicated without written consent from F.Schumacher & Co., LLC.

                      Online Order Formation of Contract

                      The online sales contract is formed only after the Customer has clicked the “Pay Now” button.

                      CUSTOM / CONTRACT DESIGN SERVICE

                      Schumacher specialists will work with customers to accommodate a client’s design needs.  Discontinued Schumacher product, new designs, historic reproductions of printed and woven fabrics, and printed wallcoverings, trimmings and furniture can be produced on a special-order basis. 

                      Quotations will be issued for custom-order requests, and will reflect any requirements, set-up charges, strike-off charges, as well as any other costs associated with producing the requested product. This Contract shall apply to any custom Orders.

                      Payment Terms for Customer Projects

                      A non-refundable deposit of 50% is required on all custom orders. The balance is due prior to dispatch. 


                      Up to 10% tolerance can be expected for any custom Order and for which the customer shall be responsible. The balance due will be adjusted prior to dispatch. 

                      Assignment: We may at any time assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with all or any of its rights or obligations under the Contract.

                      The Customer may not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without our prior written consent.

                      Governing law: The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

                      Jurisdiction: Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.


                      F.Schumacher & Co UK is a distributor of F. Schumacher & Co, LLC.  For inquiries regarding distribution and retail of Schumacher products outside the U.S.A., please reach out to info@fsco.com